Frequently Asked Questions

How can I return an item?

Our return policy allows you to return items within 14 days of receiving them. If you wish to return a product, simply contact us by email at info@upcycledee.com. It’s important that the item is in its original packaging and shows no signs of use.

Are there any items I cannot return?

Yes, certain items such as underwear and personal accessories (e.g., earrings) cannot be returned for hygiene reasons. We strive to ensure our customers are satisfied, so we kindly ask you to consider your choices carefully before purchasing.

How much does shipping cost?

Shipping costs depend on your location and order size, but don’t worry – our delivery fees are fair and transparent! We offer several options, including LP Express, Omniva, and DPD, to ensure convenient and fast delivery. You can find more details in our Delivery Policy section.

Can I order items from abroad?

Please contact us at info@upcycledee.com, and we will provide an estimate of the delivery charges to your country.

How can I contact you?

We always welcome your questions and feedback! Contact us by email at info@upcycledee.com or through our social media channels.